Lesson 4 Be a Smart Spender
Listen and Talk 1,2
____ May I help you?
Yes, please. I’d like to get a refund for this ____
OK. Was ____ anything wrong with it?
No, I just changed my ____ Can I get my money back?
OK. ____ take care of it right away.
Hello. Do you need ____ help?
Yes. I’d like to return this smartphone ____
Let’s see. ____ you have the receipt with you?
Here ____ is. I bought it three days ago.
Oh, then it’s ____
Listen and Talk 3, 4
Hello. Are you ____ for anything special?
No, ____ not. I’d like to exchange this T-shirt. It’s too small.
____ What size would you like?
Large, please. Here ____ are.
____ What can I do for you?
Can I exchange this black umbrella for ____ different color?
____ What color would you like?
I’d like ____ yellow one, please.
OK. Here ____ are.
In Conversation
____ May I help you?
Yes, please. I’d like to get a ____ for this cap.
Do you have the ____
No, I don’t. I received it as ____ gift.
If you don’t have the receipt, then, ____ not possible to get a refund.
I see. Then, can I exchange it for ____ else?
Yes, you can. What would ____ like to get?
I want to get this ____ bag.
Let me see. The price is the same, so you can just ____ it.
Review
Hello. May I help ____
Yes, please. I’d like to return this baseball ____
OK. Was there anything ____ with it?
No, I just changed ____ mind. Can I have my money back?
OK. ____ your money.
Hello. Can I help ____
Yes, ____ I’d like to exchange this yellow T-shirt.
____ too small for me.
Sure. What size would you like ____ exchange it for?
Medium size, please. Oh! Can I have ____ in red?
OK. Here ____ are.
Hello. May ____ help you?
Yes, ____ Can I get a refund for this hat?
I’m ____ you can’t.
Then, can I exchange this hat for ____ gloves over there?
Yes, ____ can.