Lesson 4 Be a Smart Spender
Listen and Talk 1,2
Hello. May I help ____
____ please. I’d like to get a refund for this watch.
OK. ____ there anything wrong with it?
____ I just changed my mind. Can I get my money back?
OK. I’ll ____ care of it right away.
Hello. Do you need some ____
Yes. I’d like to return this ____ case.
Let’s see. Do you ____ the receipt with you?
Here it is. I ____ it three days ago.
____ then it’s possible.
Listen and Talk 3, 4
Hello. Are ____ looking for anything special?
No, I’m not. I’d like to exchange this T-shirt. It’s too ____
Sure. What size ____ you like?
Large, please. Here ____ are.
____ What can I do for you?
Can ____ exchange this black umbrella for a different color?
____ What color would you like?
____ like a yellow one, please.
OK. Here ____ are.
In Conversation
____ May I help you?
Yes, please. I’d ____ to get a refund for this cap.
Do you have the ____
No, I don’t. I ____ it as a gift.
If you don’t have the receipt, then, it’s not possible to ____ a refund.
I see. Then, can I exchange it for ____ else?
____ you can. What would you like to get?
I want ____ get this blue bag.
Let me see. The price is the same, so you can ____ take it.
Review
Hello. May ____ help you?
Yes, please. I’d like to return this ____ glove.
OK. Was there anything ____ with it?
No, I just changed my mind. Can I have ____ money back?
____ Here’s your money.
Hello. Can ____ help you?
Yes, please. I’d like to exchange this yellow ____
It’s ____ small for me.
Sure. What size would you like to exchange it ____
Medium size, please. Oh! Can ____ have it in red?
OK. Here you ____
Hello. ____ I help you?
Yes, please. Can I get a ____ for this hat?
I’m afraid ____ can’t.
Then, can ____ exchange this hat for the gloves over there?
Yes, you ____