Lesson 4 Be a Smart Spender
Listen and Talk 1,2
____. May I help you?
____, please. I’d like to get a refund for this watch.
OK. Was there anything ____ with it?
No, I just changed my mind. Can I get my ____ back?
OK. I’ll ____ care of it right away.
____. Do you need some help?
Yes. I’d like to return this smartphone ____.
Let’s see. Do ____ have the receipt with you?
Here it is. I ____ it three days ago.
Oh, then it’s ____.
Listen and Talk 3, 4
Hello. Are you looking for ____ special?
No, I’m ____. I’d like to exchange this T-shirt. It’s too small.
Sure. What size ____ you like?
Large, ____. Here you are.
Hello. ____ can I do for you?
Can I ____ this black umbrella for a different color?
____. What color would you like?
I’d like a ____ one, please.
OK. ____ you are.
In Conversation
____. May I help you?
____, please. I’d like to get a refund for this cap.
Do ____ have the receipt?
No, I ____ I received it as a gift.
If you don’t have the ____, then, it’s not possible to get a refund.
I see. Then, can I ____ it for something else?
Yes, you ____. What would you like to get?
I want to ____ this blue bag.
____ me see. The price is the same, so you can just take it.
Review
____. May I help you?
Yes, please. I’d like to return this ____ glove.
OK. Was there anything ____ with it?
No, I just changed my ____. Can I have my money back?
OK. Here’s your ____.
Hello. ____ I help you?
Yes, ____. I’d like to exchange this yellow T-shirt.
It’s ____ small for me.
Sure. What size ____ you like to exchange it for?
Medium size, please. Oh! Can I ____ it in red?
OK. Here ____ are.
____. May I help you?
Yes, please. Can I get a ____ for this hat?
I’m afraid ____ can’t.
Then, can I exchange this hat for the gloves ____ there?
____, you can.