Lesson 4 Be a Smart Spender
Listen and Talk 1,2
Hello. May ____ help you?
Yes, ____ I’d like to get a refund for this watch.
OK. Was ____ anything wrong with it?
No, I just changed my mind. Can I get ____ money back?
OK. I’ll take care ____ it right away.
Hello. Do you need some ____
Yes. I’d ____ to return this smartphone case.
Let’s ____ Do you have the receipt with you?
Here it is. I bought ____ three days ago.
Oh, then it’s ____
Listen and Talk 3, 4
Hello. Are ____ looking for anything special?
No, I’m not. I’d like to exchange this T-shirt. ____ too small.
Sure. What ____ would you like?
Large, ____ Here you are.
Hello. What can ____ do for you?
Can I exchange this ____ umbrella for a different color?
Sure. ____ color would you like?
I’d like a yellow ____ please.
OK. ____ you are.
In Conversation
Hello. May I ____ you?
Yes, please. I’d like ____ get a refund for this cap.
____ you have the receipt?
No, I don’t. I ____ it as a gift.
If you don’t have the receipt, then, it’s ____ possible to get a refund.
I see. Then, ____ I exchange it for something else?
Yes, you ____ What would you like to get?
I want ____ get this blue bag.
Let me see. The price is ____ same, so you can just take it.
Review
Hello. May I help ____
Yes, please. I’d like to ____ this baseball glove.
OK. Was there anything wrong ____ it?
____ I just changed my mind. Can I have my money back?
____ Here’s your money.
____ Can I help you?
____ please. I’d like to exchange this yellow T-shirt.
It’s too small for ____
Sure. What ____ would you like to exchange it for?
Medium ____ please. Oh! Can I have it in red?
OK. Here you ____
Hello. ____ I help you?
Yes, please. ____ I get a refund for this hat?
I’m afraid ____ can’t.
Then, can I exchange this hat ____ the gloves over there?
Yes, you ____